Kerry's Lawn and Garden
Service Packages and Maintenance
Service packages are offered for most RESIDENTIALLY OWNED equipment. See the guide to determine the best package for you.
Premium Service - ALL premium service packages start with a complete diagnostic of the machine. This will identify all Preventative Maintenance as well as needed repairs or potential future problems. This package will also include a complete chemical cleaning of the unit. This Package is meant for any unit needing any repair as well as the preventative maintenance. This package also includes the Kerry's Priority Service Warranty. (See Below)
Kerry's Priority Service Warranty - When a customer chooses the PREMIUM SERVICE for their unit they also receive peace of mind through the cutting season. In the event any unit needs to return to the shop for a repair they will go to the front of the line. They will also receive a free diagnostic of the unit. This is regardless of cause. All warranties on previous repairs follow the timeline below.
Work completed date:
November through March = Warranty extended until July 1st
April Through July = 90 days from date of completion
August Through October = The warranty is extended until May 1st of the following year
Basic Maintenance - This package is meant for machines or units in good running condition. The Maintenance package will address the needed preventative maintenance only. There are no diagnostics performed and only the work performed will carry a warranty. All Diagnostics and repairs will be additional.
Commercial Landscapers, Businesses, Churches and Townships are all serviced as Time and Materials Only. Each of these users have specific needs and additional usage on equipment that needs to be handled on a case by case basis for the best service.
SERVICES OFFERED LISTED BELOW
Kerry’s Lawn and Garden Proudly Sells, Provides parts support & services the following brands
Brown Mfg – Trench Master, Bed master
Cub Cadet – including Bercomac Attachments
Echo – Except battery powered units from a mass merchant (not dealer supported)
Briggs & Stratton Engines
Subaru Engines- Subject to availability
Toro Dingo Products
We will also except the following brands not sold here for parts support or service listed below
MTD (all products except handheld) / Lawnboy(mowers) / John Deere – (except handheld products) / Simplicity*/Stihl*
*Items only serviced at the Harrisburg Location.
As well as Commercial Specialty brands such as: L.T. Rich and Permagreen
See a manager for any other brands
1. Purchased here – Warranty Repair – Specific repair only
2. Purchased here – Service or Repair
3. Purchased Elsewhere – Warranty Repair – Specific repair only
4. Purchased Elsewhere – Service or Repair